Preventive maintenance, work reports, inspections and inventory of equipment for optimal management of quality processes.
Challenge
IMEM, a leading elevator manufacturing and installation company, faced a critical challenge in managing its periodic maintenance checks and inspections. Its traditional paper and spreadsheet-based process was leading to inefficiencies, data collection errors, and difficulties integrating with its corporate systems. In addition, the lack of real-time visibility into elevator status made it difficult to make decisions and optimize resources.
Problem
The manual management of the technicians’ daily reports caused delays in the consolidation of information, errors in the transcription of data and a lack of traceability that compromised the quality of the service. The absence of a unified digital platform prevented workflow automation and made it difficult to generate accurate reports for strategic decision-making.
Solution
To overcome these challenges, IMEM decided to digitize its maintenance processes with FIELDEAS Forms, a Non-Code tool that allowed them to design and deploy data collection applications in the field in an agile way and without the need for custom development. Thanks to this solution, technicians can now complete daily maintenance reports from mobile devices, capturing information in real time and sending it directly to the company’s corporate systems.
The integration of FIELDEAS Forms with IMEM’s management systems facilitated the automation of the process, eliminating manual errors and providing full traceability of the inspections performed. In addition, digitization allowed centralizing the information in a single platform, improving visibility and control over the status of each elevator.
Result
The implementation of FIELDEAS Forms has completely transformed the inspection and maintenance process at IMEM. The company now has reliable and up-to-date data in real time, which has improved resource planning and strategic decision making. The automation of daily reports has significantly reduced errors and information processing time, increasing operational efficiency.
Thanks to this digitalization, IMEM has managed to improve service quality, ensure regulatory compliance and optimize its maintenance operations, consolidating its position as an innovative company in the management of its assets.